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Physical Therapy • Stony Point, NY
Ratings by platform
- Birdeye/Google (Kayal Orthopaedic Center): 4.8/5 (42)
What patients say
Patients praise
- Professional and knowledgeable medical and therapy staff
- Positive, accommodating, and friendly front desk interactions
- Effective personalized treatment plans and quality patient care
Common complaints
- Difficulties with scheduling appointments and long wait times
- Frustration with office staff responsiveness and phone communication
- Concerns regarding billing, insurance handling, and understaffing at pharmacies
- Negative experiences with specific medical providers' bedside manner
In patients' words
"From the moment I walked in, Zee and the front desk were so accommodating and friendly, making me feel right at home. Patrick, my physical therapist, is exceptionally knowledgeable and really takes the time to explain everything."
— Birdeye review of Kayal Orthopaedic Center"Worst office staff ive dealt with in over a decade. I do not recommend."
— Review of Highland Medical OBS-GYN of Rockland Stony Point Office"The patients Are just a number to the leadership. Please don’t go there... That is why there are so many complaints about waiting too long, very hard to get through a phone call etc."
— Review of Crystal Run Healthcare Stony PointMore clinics in Stony Point
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