Crystal Run Healthcare
Geriatric Medicine • Stony Point, NY
Ratings by platform
- Crystal Run Healthcare website: 4.8/5 (242 reviews)
- WebMD (practice level): 0 ratings
What patients say
Patients praise
- Some physicians are knowledgeable and thorough
- Friendly and helpful staff members reported by some patients
- Specific individual providers have received high patient ratings
Common complaints
- Long wait times for appointments and in the office
- Difficulty reaching staff by phone or getting call-backs
- Issues with prescription refill requests and communication gaps
- Concerns about quality of care and leadership following Optum acquisition
- Billing errors and customer service frustrations
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