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pulmonology - Stony Brook Medicine - Find a Doctor

PulmonologyStony Brook, NY

★★★★☆3.7/545 reviews across 5 platforms

Ratings by platform

  • U.S. News & World Report (Stony Brook University Hospital Pulmonologists): 4/5 (Patient Experience Rating) (18-19 reviews)
  • Healthgrades (Dr. Shahin Shaikh): 3.8/5 (21 reviews)
  • Vitals (Dr. Paul S. Richman): 2.0/5 (1 review)
  • Vitals (Dr. Alpa G. Desai): 2.6/5 (5 reviews)
  • Vitals (Dr. Vicki K. Masson): 5.0/5 (Multiple reviews)

What patients say

Patients praise

  • Many patients appreciate the thoroughness and thoughtfulness of physicians
  • Clinical expertise and knowledge are frequently praised
  • Some staff members are noted for being helpful and professional
  • Patients often feel satisfied when they perceive the doctor as genuinely caring and clear in their communication

Common complaints

  • Some patients reported feeling rushed during appointments
  • Concerns regarding administrative and staff communication, including difficulties with referrals and appointment follow-ups
  • Isolated complaints about bedside manner and lack of empathy
  • Mixed experiences regarding the effectiveness of care and clarity of explanations

In patients' words

"She is very thorough and thoughtful. I love my doctor."

Healthgrades review for Dr. Shahin Shaikh

"I have spent numerous hours on the phone. I am hung up on or not answered or told I will be called back (which I am not)."

Healthgrades review for Dr. Shahin Shaikh regarding administrative issues

"worst dr i ever went to !!!!!!!!!"

Vitals review for Dr. Paul S. Richman

"Spends a lot of time with patients and answers all questions. Would recommend to anyone."

Vitals review for Dr. Alpa G. Desai

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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