Pulmonary, Critical Care and Sleep Medicine - Stony Brook Medicine
Pulmonology • Stony Brook, NY
Ratings by platform
- Birdeye (Stony Brook University Hospital): 2.4 star rating (931 reviews)
- Yelp.ca (Stony Brook University Medical Center): 2.6/5 average rating (5 reviews)
- US News (Pulmonologists at Stony Brook University Hospital): 4/5 (some pulmonology/critical care ratings shown) (18 reviews (for one Pulmonology rating block))
- Momentary (SUNY/Stony Brook University Hospital, CMS HCAHPS-based): 3 out of 5 overall star rating (1,790 patient surveys)
What patients say
Patients praise
- Some patients praised compassionate treatment and specific staff members at Stony Brook University Hospital pulmonary lab
- Patients reported nurse communication as a top strength in survey results
- Some areas of pulmonary/critical care were shown with relatively high patient ratings on US News for pulmonology-related profiles
Common complaints
- Reports of long waits and unresponsiveness
- Concerns about poor communication/care coordination among departments
- Complaints about unprofessional behavior and staff shouting/abusive atmosphere
- General dissatisfaction expressed in low star ratings for Stony Brook University Medical Center/hospital reviews
In patients' words
""Avoid. No communication among different departments regarding care. No trust""
— Birdeye review excerpt for Stony Brook University Hospital""If I could give more stars to the three women working in the 8th floor south Pulmonary lab! ... compassionate treatment""
— Birdeye review excerpt for Stony Brook University Hospital""The wait here is consistently long. 3:00 appointment and wasn't called until well after 4:00.""
— Yelp.ca review excerpt for Stony Brook University Medical Center""I want to apologize ... frustration of people not believing me""
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