Stony Brook Orthopaedic Associates
Orthopedics • Stony Brook, NY
Ratings by platform
- Birdeye: 5 out of 5 stars (1 review (Birdeye))
- LocalityBiz (Urgent Care specific): 1 out of 5 stars (avg) (Multiple reviews (LocalityBiz))
What patients say
Patients praise
- High satisfaction with medical expertise, surgical outcomes, and doctor professionalism
- Many patients praise specific surgeons and doctors for being thorough and effective
- Some positive experiences with office staff support
Common complaints
- Difficulties with phone systems, front desk staff, and administrative coordination
- Issues with urgent care capacity management and misleading operating hours
- Concerns regarding high billing costs for urgent care/X-rays
- Occasional complaints about empathy from support staff
In patients' words
"First & foremost, I must say the phone system, front desk staff & Trish the surgical coordinator are a complete sh*tshow!! That being said, Dr. Nicholson and Grace were outstanding!!"
— WebMD review of Dr. James Nicholson"Beware! It says on their website it closes at 6:30, but once, “they have reached capacity,” they stop taking patients."
— LocalityBiz review of Urgent Care"Dr. Khan has replaced both my knee and hip and due to his expertise I am pain free!! I can not really put into words how grateful I am to have him as my doctor."
— Stony Brook Medicine patient testimonials pageMore clinics in Stony Brook
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