Long Island, Stony Brook - NYU Langone
Orthopedics • Stony Brook, NY
Ratings by platform
- Birdeye: 2.4 out of 5 stars (931 reviews)
- Yelp: 2.2 out of 5 stars (218 reviews)
- CMS HCAHPS (Momentary Labs analysis): 3 out of 5 stars (5,979 survey responses)
What patients say
Patients praise
- Compassionate nursing and medical staff in specific departments
- High-quality trauma and specialized care in certain areas
- High patient recommendation rates for specific facilities
Common complaints
- Communication gaps between departments and with patients
- Long wait times and bureaucratic delays
- Unprofessional staff behavior or perceived lack of care
- Issues with billing or administrative errors
In patients' words
"I should have taken the appropriate channels to communicate to people about any concerns that I had instead of lashing out."
— Birdeye (Stony Brook University Hospital review)"Now that it’s NYU Langone, the care is still good and the nurses are amazing and kind but the communication is SO horrible, disjointed, and severely lacking."
— LocalityBiz (NYU Langone Hospital Long Island review)More clinics in Stony Brook
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