Heart & Vascular - Bridgeport Hospital
Cardiology (Heart & Vascular) • Stonington, CT
Ratings by platform
- CMS HCAHPS: 3 out of 5 stars (806 patient surveys)
- Rehab.com/Google Reviews: 2.7 out of 5 stars (445 reviews)
What patients say
Patients praise
- Recognized nationally for cardiac care and specific heart and vascular procedures
- High Performing rating for cardiology and heart/vascular surgery conditions
- Highest three-star rating from The Society of Thoracic Surgeons for cardiac surgery
- Instances of praise for individual nurse and doctor care teams
- Strong technical credentials of the Heart and Vascular Center staff
Common complaints
- Long wait times in the emergency department
- Concerns regarding communication, patient responsiveness, and staff demeanor
- Specific allegations in recent lawsuits regarding inadequate ICU monitoring and care failures
- Lower than national average ratings for quietness and staff responsiveness
- Isolated negative experiences with administrative processes, including billing communication and post-care surveys
In patients' words
"Highest three-star rating from The Society of Thoracic Surgeons. Bridgeport Hospital is rated by The Society of Thoracic Surgeons (STS) registry, the premier ..."
— Bridgeport Hospital Cardiac Surgery website"The nurses seem to be doing their best but all appear to be overwhelmed. To me the administrator of the hospital is failing! The process and procedures are not working, patients are waiting long periods of time for health care..."
— A Better Place reviewsMore clinics in Stonington
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