Austen Riggs Center
Psychotherapy • Stockbridge, MA
Ratings by platform
- stockbridge-massachusetts.uscompanies.net: 4/5 (13 reviews)
What patients say
Patients praise
- Effective long-term residential care for treatment-resistant mental health issues
- Focus on patient autonomy and community-based treatment environment
- Opportunity for deep personal growth and self-discovery
- Supportive peer environment allowing for strong bonds between patients
Common complaints
- High cost of treatment and potential financial burden on families
- Lack of robust support for active addiction or substance abuse disorders
- Reports of some staff behavior perceived as abusive or overly scrutinizing
- Concerns that the voluntary, open environment may not be appropriate for all patient needs
In patients' words
"$45,000.00 PRE PAYMENT! REGARDLESS OF INSURANCE! Before you walk into the $1500.00 interview, you have to give them FORTY FIVE THOUSAND DOLLARS... considering this is the only long term, intensive therapeutic facility in 3 states, they figure families will pay anything to help their sons, daughter's, parents etc."
— Anonymous patient review"She had disagreements with some staff members and described the “Task” process—which is a patient-led group that attempts to identify, clarify, and resolve individual and group conflict or alienation... as feeling to her more like unwanted scrutiny than helpful."
— Former patient account via official Austen Riggs publication"For patients with active drug/alcohol/eating disorder issues this place could very well be a death sentence. Their approach does not stop the addicted patient from acting out, at all."
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