Austen Riggs Center | Mental Health Providers
Behavioral Health Services • Stockbridge, MA
Ratings by platform
- stockbridge-massachusetts.uscompanies.net: 5/5 stars (based on limited sample) (13 reviews (on one platform))
What patients say
Patients praise
- Highly regarded clinical model for specific mental health conditions, with some patients citing it as life-saving
- Appreciation for the open, non-locked, and autonomy-focused treatment environment compared to other psychiatric facilities
- Strong therapeutic, social work, and psychiatric support cited by some patients
Common complaints
- Very high cost and requirement for significant upfront payment regardless of insurance coverage
- Criticism regarding the effectiveness of their voluntary, non-addiction-focused model for patients with active substance abuse or eating disorders
- Negative reports from former employees regarding internal workplace culture, including allegations of unprofessional behavior and poor management
In patients' words
"It has been 6 years since my stay with Austen Riggs. They saved my life... I was willing to discuss and finally surrender to my painful past."
— USCompanies.net review"The center isn't for everyone — something reviewers ding the hospital for in online statements... People have been critical of the cost of the treatment and the lack of more robust addiction services there."
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