HealthPartners Urgent Care Stillwater
Urgent Care • Stillwater, MN
Ratings by platform
- HealthPartners internal/Urgent Care Map: 4.4 to 4.8 out of 5 stars (155 to 177 reviews (aggregated data))
- WebMD: Low (specific negative feedback cited) (8 reviews)
What patients say
Patients praise
- convenient online scheduling
- accessible health system and records access
- praise for specific medical staff members
- welcoming atmosphere reported by some patients
Common complaints
- rude or disinterested staff/receptionists
- concerns over billing practices and unexpected charges
- perceived lack of thorough care or dismissive medical examinations
- unresponsiveness to formal complaints
In patients' words
"Terrible doctors. Terrible staff. They only cared about testing me for Covid/RSV/Flu when I came in thinking I had pneumonia. I did not have anything and she sent me home. When I got home and read my labs she noted that she heard fluid in my lungs, but never mentioned that to me."
— WebMD review"I made a written complaint. The form I filled out said someone would get back to me in 2 business days. It’s now been over 2 weeks and nobody has yet."
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