Ear, Nose and Throat
Otolaryngology (ENT) • Stillwater, OK
Ratings by platform
- Healthgrades (Dr. Donald Crawley): 3.5 out of 5 stars (13 ratings)
- WebMD (Dr. Donald Crawley): 4.0 out of 5 stars (23 ratings)
- Healthgrades (Dr. Christopher Goff): 3.0 out of 5 stars (2 ratings)
- WebMD (Dr. Christopher Goff): 1.0 out of 5 stars (1 rating)
- Vitals (Dr. Christopher Goff): 4.8 out of 5 stars (4 ratings)
What patients say
Patients praise
- kind and approachable bedside manner
- clear explanations of conditions and treatments for some patients
- effective diagnosis and surgical outcomes for nasal/breathing issues
- courteous staff
Common complaints
- billing concerns regarding procedures perceived as trivial or expensive
- complaints about wait times
- some patients reported feeling care was not thorough or that the provider did not explain costs adequately
In patients' words
"Dr. Crawley did a great job of diagnosing my deviated septum and other nasal breathing problems. ... He's a nice guy, listened to me, and always told me what was going on."
— Healthgrades (Patient review of Dr. Donald Crawley)"Dr. Goff talked to me for 10 minutes. He noticed a bit of ear wax the size of a sesame seed and asked if I wanted him to remove it, and I said 'sure.' He then charged me $93 for that removal... It's bad practice to do something so trivial that costs so much and not explain that expense to a patient before undergoing the procedure."
— Healthgrades/WebMD (Patient review of Dr. Christopher Goff)More clinics in Stillwater
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