Medical Oncology & Hematology - Stillwater Medical Center
Oncology & Hematology • Stillwater, OK
Ratings by platform
- Birdeye (Stillwater Cancer Center): 4.2 out of 5 stars (46 reviews)
- MedicalRecords.com (Stillwater Medical Center): 4.1 out of 5 stars (312 reviews (hospital-wide))
- Healthgrades (hospital-wide): 77% patient recommendation rate (N/A)
What patients say
Patients praise
- Caring and friendly medical and nursing staff
- High patient recommendation rates for the hospital overall
- Competent and professional clinical care in acute situations
- Good communication between hospital staff and external specialists in some cases
Common complaints
- Administrative and billing issues, including unexpected collections and scheduling delays
- Reports of inadequate communication and confusion among staff regarding specialized services like genetic testing
- Long wait times in the emergency department
- Concerns regarding clinical oversight and a perceived lack of urgency for some patients
In patients' words
"My brother has cancer, he has been treated extremely well at Stillwater Cancer Center. The nurses and doctors are so very caring."
— Birdeye user review"The care has always been amazing. But the business/billing side is a joke."
— MedicalRecords.com user review"I experienced much indecision and confusion among staff members... I suggest a crash course in how the process works in order to be more knowledgeable and helpful."
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