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Behavioral Medicine - Mental Health Services - Trinity Health System

Psychiatric Care • Steubenville, OH

★★★★☆4.4/5133 reviews across 2 platforms

Ratings by platform

  • Rehab.com / various aggregators: 4.4/5 (133 reviews)
  • Healthgrades / HealthLuminate

What patients say

Patients praise

  • some individual physicians and nurses are praised for their compassion and expertise
  • cleanliness of the facility is occasionally noted as a strength
  • effective emergency medical intervention in specific critical cases

Common complaints

  • long wait times in the emergency department
  • perceived lack of adequate therapy or therapeutic activities in behavioral units
  • concerns regarding nursing staff responsiveness and attention to basic patient needs
  • complaints about billing inaccuracies and communication with the billing department
  • issues with professional conduct, bedside manner, and perceived indifference
  • reports of hospital environments feeling unorganized or understaffed

In patients' words

"Do NOT send people here for mental health. There is hardly ANY therapy. I learned more and did way more therapy at an outpatient program than I did in the 5 days I spent here. The nursing staff for the inpatient mental health floor was tremendous... It is not the nurses fault the facility does not have a therapist on hand 24/7."

— LocalityBiz Review

"I’m solely writing this review to praise him in hopes he gets to see this somehow. Dr. Kidd... was the most calm, collected, and kind doctor I have ever had the pleasure of meeting. You are a blessing."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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