Primary Care | Trinity Health System
Family Medicine • Steubenville, OH
Ratings by platform
- Healthgrades (Hospital): 46% of patients would definitely recommend (19% lower than national average) (N/A)
- US News & World Report (Hospital): 2 out of 5 stars overall patient experience score (N/A)
What patients say
Patients praise
- Some staff members praised for being kind, patient, and attentive
- Specific departments or providers noted for providing quality care and feeling seen
- System-wide initiatives to improve patient experience and address concerns
Common complaints
- Reports of long wait times for appointments and during visits
- Dissatisfaction with physician communication and perceived lack of empathy
- Issues regarding prescription refills and medication management
- Concerns about facility cleanliness and noise levels
- Some patients reported feeling unheard or dismissed regarding their medical issues
In patients' words
"I can't say enough good things about the staff. I can't speak for every practitioner here but the ones ive seen have made me feel seen and never blew off my issues."
— LocalityBiz Review"The level of professionalism and humanity just didn't exist in this place. The whole experience was truly terrible never seen anything like it."
— LocalityBiz ReviewMore clinics in Steubenville
Expert Eye Care in Steubenville, OH: Everett & Hurite Team
Patients praise: Kind and professional staff · Patient and gentle care for children.
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