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Jefferson Behavioral Health System CORE

Behavioral Health • Steubenville, OH

★★★☆☆2.6/51 review across 2 platforms

Ratings by platform

  • Recovered.org: 4.2/5
  • Rehab.com: 1/5 (1 review)

What patients say

Patients praise

  • Some patients noted that they had experienced dedicated staff who appeared to care about clients beyond paperwork
  • Occasional positive mentions of individual doctors being knowledgeable

Common complaints

  • Difficulties with communication and unresponsiveness (phones, emails)
  • Concerns regarding unprofessional case management and high staff turnover
  • Outdated technology and lack of modern communication options for patients
  • Dissatisfaction with the treatment approach (e.g., medication-focused, feeling treated like a "robot")

In patients' words

"TRASH. If I could give this place negative stars I would. If you want a Doctor's office that is going to answer the phone/call you back when you have important requests or questions stay far away."

— A-Better-Place.com user review

"This place is a crock of sh*t. The Doctors are fine. I actually liked the Doctor I saw because he seemed very knowledgeable. However, the Nursing Department is in charge of answering calls, questions, and concerns. I have NEVER once called and someone actually answered me."

— Rehab.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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