
Banner Health Clinic Family Care Clinic
Geriatric Care • Sterling, CO
What patients say
Patients praise
- Compassionate and attentive care from some specific providers (e.g., Dr. Sarah Moore)
- Helpful and friendly staff at certain times or in-person interactions
- Positive experiences with thorough, communicative medical care
Common complaints
- Difficulty getting appointments even when ill
- Concerns regarding responsiveness and communication (e.g., phone call backs)
- Reports of long wait times for check-in due to staffing issues
- Complaints about perceived lack of care or attention from some providers
In patients' words
"She is very caring and thorough. She is our family primary care provider... Sarah is kind and very knowledgeable and has a conversation with you, she doesn't talk AT you."
— Patient review for Dr. Sarah Moore"I've always found the doctors and nurses at Banner Family to be nice, but it is next to impossible to get an appointment, even if you are very sick. ... they'll never call you back, even in an emergency."
— Patient review on OpenGovNY"Definitely do not care about patients or helping them. ... A monopoly, a disgrace! Good luck finding anyone else. Malpractice is a constant. Avoid them..."
— Patient review on BirdeyeMore clinics in Sterling
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Patients praise: knowledgeable and caring doctors · friendly and accommodating staff.
UCHealth Primary Care - Sterling | Internal Medicine
Patients praise: Welcoming and friendly front desk staff · Efficient service and short wait times.
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