Steamboat Springs Therapy & Counseling - Health Solutions West
Mental Health • Steamboat Springs, CO
Ratings by platform
- Rehab.com and Birdeye: Approximately 2.6 - 2.8 out of 5 stars (Varied across platforms (e.g., 16 reviews on Rehab.com, 5 on Birdeye))
What patients say
Patients praise
- Some patients report positive experiences with specific therapists and psychiatrists
- Employees noted benefits such as flexible schedules and training opportunities
Common complaints
- Difficulty accessing care, including long wait times and communication issues
- Concerns regarding billing practices and insurance coverage transparency
- Reports of inconsistent provider availability, such as therapist absences
- Understaffing and organizational challenges impacting patient care
- Poor management and lack of accountability reported by both staff and patients
In patients' words
"I came here to battle my depression because of finances, only for them to use my mental illness as a cash cow. They obviously want to profit from your mental illness, and could care less about... else."
— Rehab.com patient review"I saw a therapist for a couple months, weekly-biweekly when I was in a very dire time. She took off a whole month so I basically had to find someone else... Front desk are not very helpful either."
— Birdeye review"The people saying this place isn't great are lying. I've been going here for 6 months & the therapist, receptionists, and crisis counselors, psychiatrist are all phenomenal."
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