UCHealth Behavioral Health Clinic - Yampa Valley Medical Center
Mental Health • Steamboat Springs, CO
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall hospital rating) (157 patients (CMS HCAHPS surveys))
- Facebook: 66% recommend (12 reviews)
What patients say
Patients praise
- Strong overall patient satisfaction ratings for the broader hospital system.
- High willingness among patients to recommend the hospital to others.
- Recognition with the 2024 Excellence in Patient Experience award.
- Effective discharge information and strong nurse-patient communication.
Common complaints
- The facility has declined to provide data to the Leapfrog Hospital Survey, which measures aspects such as nursing care, handwashing, and billing ethics, limiting transparency in those specific areas.
In patients' words
"This recognition is directly tied to the feedback our patients provide. We are humbled by their gratitude for the care they received."
— Soniya Fidler, president of UCHealth YVMCMore clinics in Steamboat Springs
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