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Carilion Clinic Family Medicine - Staunton

Internal Medicine • Staunton, VA

★★★★★4.9/536 reviews across 2 platforms

Ratings by platform

  • Healthgrades (for provider Leigh T Mann, PA): 5.0/5 stars (based on 5 ratings) (5 written reviews)
  • Carilion Clinic (general Family Medicine ratings): 4.9/5 stars (31 total ratings)

What patients say

Patients praise

  • Specific providers (e.g., Dr. Chernoff, Leigh Mann, PA) described as thorough and attentive
  • Helpful nursing and supportive office staff mentioned in some experiences
  • Effective handling of urgent/sensitive situations in certain cases

Common complaints

  • Dissatisfaction with customer service and administrative communication
  • Reports of long wait times for appointments and while at the office
  • Concerns regarding facility cleanliness and outdated appearance
  • Mixed experiences with provider quality and bedside manner

In patients' words

"The staff has been rude to me and several other people I know and they love to lie. The office is severely outdated."

— LocalityBiz review

"Dr Chernoff always listens to my concerns and gives a complete explanation to my questions. I couldn't be happier. The staff is also very nice and skilled at their jobs."

— Yelp review regarding Dr. David B. Chernoff

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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