Sentara Primary Care & Therapy Center Staunton
General Practice • Staunton, VA
Ratings by platform
- Vitals: 4.6 out of 5 stars (not explicitly stated for total site; refers to Dr. Erica Formato)
What patients say
Patients praise
- professional and organized staff
- compassionate and knowledgeable bedside manner in some instances
- thorough approach for routine or straightforward health issues
Common complaints
- perceived lack of time or feeling rushed during appointments
- reports of provider appearing overwhelmed with complex patient needs
- concerns regarding management of specialist referrals
In patients' words
"Dr.Formato was fantastic, NOT RUSHED, took her time and addressed all of my concerns with compassion! Her knowledge and bedside manner are very complimentary."
— Vitals"My second appointment wasn’t so great. She cut me off, saying I needed to hurry it up. Didn’t perform a complete physical. Seemed flustered and overwhelmed..."
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