Gastroenterology Locations
Gastroenterology • Statesville, NC
What patients say
Patients praise
- Many patients praise individual physicians for their clinical expertise, kindness, and bedside manner
- Positive experiences with procedure outcomes, such as colonoscopies and endoscopies, when clinical staff are effective
- Appreciation for thorough explanations, patience, and clear communication from doctors and some physician assistants
- Some staff members are specifically noted as courteous and helpful
Common complaints
- Dissatisfaction with office staff, particularly regarding communication, responsiveness, and professional attitude
- Reports of long wait times for appointments and while at the office
- Instances of perceived lack of empathy, arrogance, or poor bedside manner in individual providers
- Frustration with administrative processes like billing, co-pays, and scheduling
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