Gastroenterology Locations
Gastroenterology • Statesville, NC
Ratings by platform
- Healthgrades (Dr. Vivek Trivedi): 4.6/5 stars (21 ratings)
- Birdeye (Dr. Brandon Marion): 3.2/5 stars (11 reviews)
- WebMD (Dr. Venu Gangireddy): 3.5/5 stars (Based on patient feedback)
- RateMDs (Dr. Robert Reindollar): 3.9/5 stars (7 reviews)
What patients say
Patients praise
- Many patients praise individual physicians for their clinical expertise, kindness, and bedside manner
- Positive experiences with procedure outcomes, such as colonoscopies and endoscopies, when clinical staff are effective
- Appreciation for thorough explanations, patience, and clear communication from doctors and some physician assistants
- Some staff members are specifically noted as courteous and helpful
Common complaints
- Dissatisfaction with office staff, particularly regarding communication, responsiveness, and professional attitude
- Reports of long wait times for appointments and while at the office
- Instances of perceived lack of empathy, arrogance, or poor bedside manner in individual providers
- Frustration with administrative processes like billing, co-pays, and scheduling
In patients' words
"He was so very kind, never said a bad word to me... He's a great doctor and has a great 'bedside' manner..that is very rare. He listens and doesnt rush u out of the office."
— Healthgrades (Dr. Trivedi)"Dr. Marion and his Nurse Practitioner, Nick, were phenomenal. Unfortunately, the clinical staff on the other end were horrible. They never respond to voicemails or emails..."
— Birdeye (Dr. Brandon Marion)"I used to love some of the people at this office but absolutely do not trust them now... The persons who work in the back office are also kind and attentive but the front desk staff have been heard speaking disrespectfully about clients..."
— RateMDs (Dr. Reindollar)More clinics in Statesville
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