Urgent Care Staten Island, Dongan Hills, NY | Northwell Health
Walk-In/Immediate Care • Staten Island, NY
Ratings by platform
- Solv: 4.7 out of 5 stars (based on 52 ratings) (52 ratings)
- Facebook: 94% recommendation rate (11 reviews)
- GoHealth Official Website: Over 3,000 5-star reviews (aggregate claimed by facility) (Not explicitly stated)
What patients say
Patients praise
- Convenient online booking/Save My Spot feature
- Some staff described as courteous and friendly
- Efficient and quick care for some patients
- Modern facility appearance mentioned by some reviewers
Common complaints
- Long wait times despite having appointments
- Concerns regarding facility cleanliness
- Reports of poor management and service decline in recent years
- Complaints about staff demeanor and refusal to see walk-in patients
- Allegations of misdiagnosis and discriminatory practices
In patients' words
"My unfortunate covid related visit was effective, courteous, clean and really quick. The 'save my spot' online option is a very nice and productive feature to help move things along."
— LocalityBiz Review"A waiting area is DIRTY. It makes you feel like you could catch something just standing in the area. Dirty floors with various bit of garbage..."
— MapQuest Review"Terrible place. I had an appontment and had to wait over 2 hours... The office is careless and I am not sure how this place has review over 4.5 stars."
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