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Mount Sinai Doctors-Staten Island, Otolaryngology

OtolaryngologyStaten Island, NY

★★★★☆4.1/5131 reviews across 4 platforms

Ratings by platform

  • U.S. News & World Report: 4/5 (86 reviews)
  • RateMDs: 3.8/5 (16 reviews)
  • WebMD: 4.5/5 (16 ratings)
  • Vitals: 4.5/5 (13 ratings)

What patients say

Patients praise

  • praise for surgical expertise and successful treatment outcomes
  • some patients describe doctors as polite, caring, and knowledgeable
  • comments regarding professional and friendly office staff in some experiences

Common complaints

  • reports of rude, condescending, or arrogant behavior by some doctors
  • patient complaints regarding rude or unprofessional office and reception staff
  • some patients expressed dissatisfaction with lack of diagnosis or perceived lack of help

In patients' words

"The 2 woman working the front reception were terrible, nasty and rude."

RateMDs

"Dr. Miceli was very good and very nice. ... His staff is very polite and friendly too."

RateMDs

"Dr Miceli was great. His receptionists are terrible, rude and nasty. I wont be returning."

Vitals

"Dr. is rude, condescending and abrupt. When I brought my adult daughter to see him, his attitude was deplorable."

RateMDs

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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