Perlmutter Cancer Center—Staten Island | NYU Langone Health
Oncology • Staten Island, NY
Ratings by platform
- Trustburn (NYU Perlmutter Cancer Center): 3.7/5 (12 reviews)
- PissedConsumer (NYU Langone Medical Associates Staten Island): 1.0/5 (1 review)
What patients say
Patients praise
- Patient dissatisfaction ratings tied to appointment delays and inefficiency (complaint context indicates issues with service flow rather than clinical effectiveness).
Common complaints
- Long wait times/appointments not kept on time
- Administrative/lab request errors causing delays
- Difficulty reaching doctors by phone; calls routed to unanswered lines
- Lack of attention/care; rushed appointments
- Dissatisfaction with a PET scan report lacking detail
- Frustration/distress about overall care experience
In patients' words
"“After waiting 30 mins… my labs requests had not been submitted.” and “took 1 hour and 15 minutes to get bloodwork done…”"
— Trustburn review text snippet (NYU Perlmutter Cancer Center)"“I had a petscan… I received a report, and am unsatisfied with its contents… failed to provide even the slightest details…”"
— PissedConsumer review snippet (NYU Langone Medical Associates Staten Island)"“My experience has been that this hospital only caused more pain, more frustration, and more distress. Go to Memorial Sloan Kettering Cancer …”"
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