Urgent Care | Penn State Health
Urgent Care • State College, PA
Ratings by platform
- BerksConnect (Penn State Health Urgent Care - Strausstown): 3.0 out of 5 (130 reviews)
What patients say
Patients praise
- Some patients report receiving thorough and honest medical assessments
- Positive experiences with certain doctors and nursing staff characterized as caring and compassionate
Common complaints
- Excessively long wait times reported across various locations
- Inconsistent staff friendliness and communication at front desk
- Potential for misdiagnosis or feeling rushed during consultations
- Concerns regarding billing clarity, duplicate charges, and administrative processes
- Operational limitations such as reduced lab hours and lack of specific medical equipment
In patients' words
"I received a first bill which I paid. A few months later a second bill for the exact same services... like deliberately fraudulent billing practices."
— BerksConnect (Penn State Health Urgent Care - Strausstown) review"Interactions range from warm, comforting care by nurses and doctors to rude, uncommunicative front-desk staff."
— BerksConnect (Penn State Health Urgent Care - Strausstown) reviewMore clinics in State College
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