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Urgent Care | Penn State Health

Urgent Care • State College, PA

★★★☆☆3.0/5130 reviews across 1 platform

Ratings by platform

  • BerksConnect (Penn State Health Urgent Care - Strausstown): 3.0/5 (130 reviews)

What patients say

Patients praise

  • Some patients report receiving thorough and honest medical assessments
  • Positive experiences with certain doctors and nursing staff characterized as caring and compassionate

Common complaints

  • Excessively long wait times reported across various locations
  • Inconsistent staff friendliness and communication at front desk
  • Concerns regarding billing clarity, duplicate charges, and administrative processes
  • Operational limitations such as reduced lab hours and lack of specific medical equipment

In patients' words

"I received a first bill which I paid. A few months later a second bill for the exact same services... like deliberately fraudulent billing practices."

— BerksConnect (Penn State Health Urgent Care - Strausstown) review

"Interactions range from warm, comforting care by nurses and doctors to rude, uncommunicative front-desk staff."

— BerksConnect (Penn State Health Urgent Care - Strausstown) review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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