Urgent Care in Starkville, MS
Urgent Care • Starkville, MS
Ratings by platform
- Birdeye (Urgent Team): 4.4/5 stars (1,045 reviews)
- Birdeye (Baptist Urgent Care): 4.4/5 stars (941 reviews)
- Birdeye (Medplus): 4.3/5 stars (39 reviews)
- Yelp (Baptist Urgent Care): 2.0/5 stars (17 reviews)
What patients say
Patients praise
- Clinical staff are often described as compassionate, professional, and empathetic, especially with children
- Many patients appreciate the convenience of online scheduling and pre-registration tools
- Efficient care delivery and short wait times in some instances
- Clean, well-maintained facilities
Common complaints
- Concerns regarding unexpected or high billing charges, particularly when insurance is involved
- Reports of rude, dismissive, or unprofessional customer service and front desk staff
- Long wait times, even with appointments or pre-registration
- Communication gaps regarding insurance in-network status and payment policies
- Occasional administrative errors, such as failing to check patients in properly
In patients' words
"I went in today for an inner ear issue. I waited 20 minutes for someone to come to the desk for me to sign in. Finally, a lady came and ignored me. I asked if I could get signed in to which she told me I would just have to wait and she left again."
— Birdeye review (Urgent Team)"I took my child here to MedPlus and had a really positive experience. The service was excellent from the front desk all the way through to the medical staff in the back. Everyone was welcoming, professional, and attentive."
— Birdeye review (Medplus)"Staff was rude and was never told they were out of network, so I was charged the full amount. Also, I was charged with a specialist co-pay when it should have been an urgent care co-pay."
— Yelp review (Baptist Urgent Care)More clinics in Starkville
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