Baptist Urgent Care
Urgent Care • Starkville, MS
Ratings by platform
- Birdeye (Baptist Urgent Care): 4.4/5 (941 reviews)
- Yelp (Baptist Urgent Care): 2.0/5 (17 reviews)
What patients say
Patients praise
- Clinical staff are often described as compassionate, professional, and empathetic, especially with children
- Many patients appreciate the convenience of online scheduling and pre-registration tools
- Efficient care delivery and short wait times in some instances
- Clean, well-maintained facilities
Common complaints
- Concerns regarding unexpected or high billing charges, particularly when insurance is involved
- Reports of rude, dismissive, or unprofessional customer service and front desk staff
- Long wait times, even with appointments or pre-registration
- Communication gaps regarding insurance in-network status and payment policies
- Occasional administrative errors, such as failing to check patients in properly
In patients' words
"Staff was rude and was never told they were out of network, so I was charged the full amount. Also, I was charged with a specialist co-pay when it should have been an urgent care co-pay."
— Yelp review (Baptist Urgent Care)More clinics in Starkville
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