Healthcare & Mental Health - Stamford
Behavioral Health • Stamford, CT
Ratings by platform
- CMS HCAHPS (reported via Momentary Labs): 3 out of 5 stars (overall patient satisfaction) (1,064 patient surveys)
- Yelp: 2.4 out of 5 stars (136 reviews)
- Birdeye (Stamford Health Tully Health Center): 3.1 out of 5 stars (159 reviews)
- Birdeye (Stamford Health Medical Group Pediatric Center): 3.9 out of 5 stars (69 reviews)
What patients say
Patients praise
- Strong overall recommendation rates from patients (ranging from 77% to 92% in various reports)
- High cleanliness ratings compared to national averages
- Effective communication noted by many patients regarding nurses and doctors
- Specific praise for knowledgeable and compassionate care in some departments and by certain providers
- Comprehensive, multidisciplinary, and individualized approach reported for behavioral and psychiatric services
Common complaints
- Inconsistencies in quality of care between different staff members and departments
- Concerns regarding staff responsiveness in emergency or inpatient settings
- Complaints about administrative processes, such as billing and in-person scheduling, and unauthorized testing concerns
- Negative experiences reported specifically in the emergency department and psychiatric services
- Isolated reports of perceived lack of compassion or communication issues with medical staff
In patients' words
"He was timely for the appointment, he reviewed the notes about my conditions and he was knowledgeable about the treatment plan that he decided to implement. I also appreciate it his bedside manner!"
— Healthgrades review for Dr. Kow"I would not recommend anyone who is in need of emergency mental health services. A horrible experience at Stamford Hospital ER!"
— Yelp review for Stamford HospitalMore clinics in Stamford
Mental Health & Community Support Resources
Patients praise: compassionate and professional providers · easy and convenient scheduling/telehealth options.
Psychiatry, Behavioral Health & Mental Health Services
Patients praise: Compassionate, relatable, and empathetic care from specific therapists and psychiatrists · Convenience of telehealth and virtual appointment options.
Jeremy Bier, DPM, FACFAS - Foot Doctor Stamford CT, 06905
Patients praise: Highly knowledgeable and thorough diagnosis · Excellent bedside manner.
Podiatrists & Podiatric Surgery | Foot & Ankle Doctors in CT
Patients praise: highly praised bedside manner and kindness · thorough and methodical diagnostic process.
Cardiology | 29 Hospital Plz, Ste 502, Stamford, CT - Stamford Health
Patients praise: Excellent bedside manner and empathy · Thorough and clear communication of treatment plans.
Stamford Gastroenterology | Dr. Darlene Negbenebor
Patients praise: Knowledgeable and professional medical care · Empathetic, attentive, and good listener.
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