Northern Express Care - St. Johnsbury - NCHC
Urgent Care • St. Johnsbury, VT
Ratings by platform
- Birdeye (aggregating Google reviews): 3.4/5 (29)
- Expected Healthcare / Aging in Place New England: 3.6/5 (25)
What patients say
Patients praise
- Appreciation for friendly, attentive, and thorough care from providers/doctors
- Convenience of walk-in services and extended hours
- Some patients report excellent and organized care experiences
Common complaints
- Negative feedback regarding front desk staff and communication/scheduling efficiency
- Occasional complaints about nursing competency or perceived lack of care/professionalism
- Some patients feel they are treated as a "bother" or find the administrative staff unhelpful
In patients' words
"very friendly, attentive, thorough, organized. i wish every clinic was like this!"
— Birdeye (Patient Review)"Be honest they have always treated me kinda disrespectfully at the front desk at least the male that works up there has the doctors always been kind to me... Knowledge wise I wouldn't advise it for a..."
— Birdeye (Patient Review)"The care has been fantastic through Patrick Anderson. He and his team get 5 stars. The phones and scheduling people are sub par and feel like you are annoying them at all times."
— LocalityBiz (Patient Review)More clinics in St. Johnsbury
NORTHERN EXPRESS CARE - Home
Patients praise: kind and attentive doctors cited by some patients · fabulous front desk staff noted by some reviewers.
St. Johnsbury Dental Associates – St. Johnsbury, VT
Patients praise: Many patients report a comfortable and welcoming environment, particularly for those with dental anxiety · Positive feedback regarding the kindness, gentleness, and professionalism of the staff and doctors.
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