Springfield Health Center | North Star Health
Women's Health • Springfield, VT
Ratings by platform
- Birdeye (North Star Vision): 4.0 out of 5 stars (12 reviews)
What patients say
Patients praise
- Some staff reported as friendly and professional
- Quick in-and-out experience for simple procedures like stitch removal
- Thorough explanations during appointments (specifically noted for vision services)
Common complaints
- Long wait times for appointments and at the facility
- Perceived lack of care or concern from some providers
- Difficulties with communication, such as being hung up on or feeling ignored by staff
- Concerns regarding the management of medications and appointment scheduling
- Reports of unprofessional or rude behavior by some staff members
In patients' words
"I went to the walk-in clinic to get stitches removed. Staff was friendly, there wasn't a wait to be seen, and everyone was very good at their job."
— A-Better-Place.com user review"Scheduled an appointment for a few issues which took me months to get into my actual doctor and when I go in I'm accused of being lazy... and the doctor had no care or concern for my needs."
— LocalityBiz.com user review"First appointment having to wait an hour past my scheduled appointment time just to be put in a room and wait another 30 minutes to be seen."
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