Urololgy Group of Western New England | urology | 3640 Main ...
Urology • Springfield, VT
Ratings by platform
- Birdeye: 3.7 out of 5 stars (131 reviews)
- Healthgrades (Dr. William Tran): 3.0 out of 5 stars (24 reviews)
- Healthgrades (Dr. Cory Harris): 2.3 out of 5 stars (16 reviews)
What patients say
Patients praise
- some staff members are reported to be attentive and helpful
- some patients appreciate the surgical expertise of certain providers
Common complaints
- rude, unprofessional, and dismissive staff communication
- lack of compassion and poor bedside manner from certain physicians
- difficulties with appointment scheduling and long wait times for callbacks
- perceived lack of follow-up on procedures and test results
- billing concerns
In patients' words
"Most rude and obnoxious staff answering the phone and scheduling appointments. There is no compassion just attitude."
— Birdeye Review"Dr. Harris was dismissive and made me feel like I was wasting his time. He provided absolutely no follow-up."
— LocalityBiz Review"Dr. Harris may not speak much, but he is an excellent surgeon... He knows what he is doing."
— Healthgrades ReviewMore clinics in Springfield
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