Walk-In and Urgent Care Locations in Springfield - Mercy Health
Urgent Care • Springfield, OH
Ratings by platform
- Mercy-GoHealth Urgent Care official site: 4.6/5 (16,758 reviews)
What patients say
Patients praise
- Professional, efficient, and friendly staff in certain clinics
- Clean and modern facilities
- Convenient access to care for minor illnesses and injuries
- Helpful and knowledgeable nurse practitioners and medical teams
Common complaints
- Long wait times in emergency and urgent care settings
- Dissatisfaction with billing practices and financial policies
- Reports of unprofessional or rude conduct by staff and providers
- Difficulties with appointment scheduling and cancellations
- Perceived lack of care or communication from administration and patient relations departments
In patients' words
"I have waited 3 hours in an almost empty ER... They have done nothing for her pain and have no clue what is wrong. This place is a joke."
— MedicalRecords.com"My insurance changed recently and my doctor's stopped taking it so I'm floating in limbo. Getting an appointment was easy and fast. Staff was friendly. Jamie was the nurse practitioner and she was great."
— LocalityBiz"My experience with Mercy Hospital was not just disappointing—it was a blatant display of unprofessionalism and abuse of authority."
— Better Business BureauMore clinics in Springfield
Springfield Physical Therapy, Inc.
Patients praise: staff is knowledgeable and professional · highly personalized treatment plans tailored to specific needs.
Oakview Dermatology
Patients praise: professional and efficient medical care · skilled dermatologists and successful surgical outcomes like MOHS surgery.
Mercy Health — Springfield Orthopaedics
Patients praise: High quality of care from physicians · Professional and caring staff.
Jeremy M Sikora, MD
Patients praise: Patients describe the doctor as caring, attentive, and thorough. · Reported expertise in treating asthma and allergy conditions..
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