Springfield's Trusted Primary Care Clinic | Personalized Family Health
Primary Care • Springfield, OH
Ratings by platform
- LocalityBiz (Springfield Clinic Morton): 5 out of 5 stars (Morton, IL location) (Multiple reviews mentioned)
- LocalityBiz (Thomas Care Clinic): Mixed (varies by provider) (Multiple reviews mentioned)
- LocalityBiz (Caring Health Center): Mixed/Low (1-3 stars) (Multiple reviews mentioned)
What patients say
Patients praise
- Compassionate, kind, and knowledgeable providers
- Thorough and personalized medical care
- Efficient scheduling and patient-friendly environment (at specific locations)
- Providers who take time to listen to patients
- Commitment to continuous quality improvement through patient surveys
Common complaints
- Poor communication with staff and management
- Lack of disclosure regarding additional fees or costs
- Long wait times for responses or call-backs
- Staff perceived as rude, unprofessional, or dismissive
- Difficulty scheduling appointments or reaching a human being
- High provider turnover resulting in lack of continuity of care
In patients' words
"I am extremely frustrated that at no point PRIOR to my appointment that there would be further costs... This, to me, is very deceitful."
— Personal Primary Care patient review"If you want a real personalized experience at your doctors office go here. ... they just respect you there, listen to you, help you not harm you"
— Springfield Clinic Morton patient review"if you dont want to be taken seriously, never have your calls answered, see drs as they rotate out ... then i reccommend this facility. Otherwise, 0/10 reccommend."
— Thomas Care Clinic patient reviewMore clinics in Springfield
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