
Dr. Ajaz Umerani
Primary Care • Springfield, OH
What patients say
Patients praise
- Compassionate, kind, and knowledgeable providers
- Thorough and personalized medical care
- Efficient scheduling and patient-friendly environment (at specific locations)
- Providers who take time to listen to patients
- Commitment to continuous quality improvement through patient surveys
Common complaints
- Poor communication with staff and management
- Lack of disclosure regarding additional fees or costs
- Long wait times for responses or call-backs
- Staff perceived as rude, unprofessional, or dismissive
- Difficulty scheduling appointments or reaching a human being
- High provider turnover resulting in lack of continuity of care
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