Primary Care | Ohio Valley Surgical Hospital
Primary Care • Springfield, OH
Ratings by platform
- Medicare Care Compare: 88% of patients gave a rating of 9 or 10 out of 10 (N/A)
- Healthgrades: 93% gave rating of 9 or 10; 95% would recommend (N/A)
What patients say
Patients praise
- High patient recommendation rates (approx. 88%-95%)
- Praised surgical outcomes for orthopedic and elective procedures
- Compassionate and professional nursing/medical staff reported by many patients
- Effective discharge communication and post-operative recovery support
Common complaints
- Inconsistent communication regarding tests and procedures
- Reports of long wait times for surgeries/appointments
- Isolated accounts of disinterested or inattentive nursing staff
- Concerns regarding administrative/billing issues overshadowing clinical care
In patients' words
"My surgical outcome with Dr Campbell exceeded my expectations. My recovery was excellent and I appreciated his discussion prior to the procedure. His bedside manner is very kind and caring."
— Healthgrades Review"Reviews mention both positive interactions with helpful staff and negative experiences with disinterested personnel... administrative issues occasionally overshadow clinical excellence."
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