Primary Care Offices in Springfield, Ohio - Mercy Health
Primary Care • Springfield, OH
Ratings by platform
- Healthgrades: 52% recommend
What patients say
Patients praise
- Individual providers noted for being attentive, friendly, and good listeners
- High clinical quality metrics (MIPS score) for primary care group practice
- Some patients report excellent, professional care at specific locations
Common complaints
- Difficulty with front desk and administrative communication
- Reports of rude or unhelpful staff behavior
- Challenges with appointment scheduling and walk-in clinic access
- Concerns regarding timely release of medical records
- Below-average performance in patient experience metrics at the hospital level
In patients' words
"I honestly can't remember the last time I saw a doctor in the U.S. who made me feel truly seen and valued... She is amazing, she listens, sits with you, and explains things clearly and gently."
— Patient review of South Limestone Family Medicine"Extremely, and I emphasize extremely rude and disrespectful office assistant!!! Though I did not get to see the doctor."
— Patient review of Springfield Primary Care at Clark State"I won't be back. ... Could you imagine if it was a heart attack and that receptionist just told me to go drive myself and my baby to the ER?! While having a heart attack?! Do better, Mercy Health."
— Patient review of Mercy Health Springfield Walk-In CareMore clinics in Springfield
Springfield Physical Therapy, Inc.
Patients praise: staff is knowledgeable and professional · highly personalized treatment plans tailored to specific needs.
Oakview Dermatology
Patients praise: professional and efficient medical care · skilled dermatologists and successful surgical outcomes like MOHS surgery.
Mercy Health — Springfield Orthopaedics
Patients praise: High quality of care from physicians · Professional and caring staff.
Jeremy M Sikora, MD
Patients praise: Patients describe the doctor as caring, attentive, and thorough. · Reported expertise in treating asthma and allergy conditions..
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