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Mercy Health — Springfield Cancer Center

Oncology • Springfield, OH

Ratings by platform

  • Yelp

What patients say

Patients praise

  • supportive and informative care team
  • welcoming and calming atmosphere
  • coordinated team approach to care
  • availability of nurse navigators
  • appreciation for local access to treatment

Common complaints

  • unprofessional front desk staff
  • rude receptionist behavior

In patients' words

"My experience there was so positive. It was wonderful to be in such a relaxing and welcoming atmosphere."

— Carol McCoy, patient story on Give BSMH

"Literally the worst I've ever seen somebody not only do their job not professional the front desk… The receptionist (blonde one) is super rude and loud."

— Yelp user review

"Tracy and the team have been so supportive, helpful and informative. I feel very blessed."

— Julie, patient story on Mercy Health blog

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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