Occupational Therapy | Kettering Health
Occupational Therapy • Springfield, OH
Ratings by platform
- ComplaintsBoard: 1.5/5 (10 reviews and 6 complaints)
What patients say
Patients praise
- Some patients appreciate the responsive, quick, and professional care
- Positive experiences with dedicated and supportive therapy teams, particularly in rehabilitation contexts
- Staff praised for hard work and patience in specific patient stories
- Efficient check-in processes for some patients
Common complaints
- Reports of unprofessional, dismissive, or unkind staff behavior
- Complaints regarding poor communication about appointment cancellations
- Concerns over medical negligence and inadequate diagnostic testing in emergency care settings
- Reports of long wait times
In patients' words
"My father, who is (76), received dangerously negligent care... Dr. Deborah Edwards and Nurse Angel Foster refused to order blood work... discharged him 5 hours later... Within minutes of getting home, my father collapsed... at the new hospital, appropriate tests were done immediately and revealed COVID with pneumonia and a urinary tract infection."
— LocalityBiz Review"Went here for physical therapy, they were so unprofessional. Receptionist was mad I was talking to another person... The physical therapist could not be bothered to do her job, like it was such a chore to show me exercises."
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