Mental Health Services for Clark and Madison Counties, Inc.

Patients praise

• Some patients report positive experiences with specific counselors
• Instances of caring staff and clean facilities noted by some reviewers
• Some patients felt treated with politeness and respect

Common complaints

• Unprofessional staff and perceived lack of competence
• Poor communication and organizational issues (e.g., lost appointments, disconnected departments)
• Dissatisfaction with medication management and mandatory therapy requirements
• Concerns regarding inpatient experiences (e.g., restricted movement, feeling unsafe, limited activities)
• Allegations of greed or prioritizing insurance billing over patient care