Primary Care Offices in Springfield, Ohio - Mercy Health
Internal Medicine • Springfield, OH
Ratings by platform
- Healthgrades (11 reviews)
- Healthcare Comps (hospital-level)
What patients say
Patients praise
- providers described as kind, caring, professional, and knowledgeable
- efficient and helpful service experiences mentioned for some providers
- many patients appreciate the care and friendly advice they receive
Common complaints
- rudeness and unprofessionalism reported in office staff interactions
- complaints regarding patient abandonment and failure to provide notification when doctors leave the practice
- issues with prescription refill procedures and lack of empathy in office management
- some patient experience metrics for the associated hospital are below national averages
In patients' words
"Extremely, and I emphasize extremely rude and disrespectful office assistant!!! Though I did not get to see the doctor. The assistant was very unhelpful and very rude and disrespectful.!!!"
— LocalityBiz review"PATIENT ABANDANMENT . NO EMPATHY . NOT DEPENDABLE.. NEED A GOOD LAWYER ...my refill was for thyroid and cholesterol medicine....im 72 without a car...extremely poor office management.."
— LocalityBiz review"Shannon is top notch. Very professional and I feel comfortable with her knowledge. Excellent"
— Mercy Health official provider pageMore clinics in Springfield
Springfield Physical Therapy, Inc.
Patients praise: staff is knowledgeable and professional · highly personalized treatment plans tailored to specific needs.
Oakview Dermatology
Patients praise: professional and efficient medical care · skilled dermatologists and successful surgical outcomes like MOHS surgery.
Mercy Health — Springfield Orthopaedics
Patients praise: High quality of care from physicians · Professional and caring staff.
Jeremy M Sikora, MD
Patients praise: Patients describe the doctor as caring, attentive, and thorough. · Reported expertise in treating asthma and allergy conditions..
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