Adult Primary Care (Internal Medicine)
Internal Medicine • Springfield, VT
Ratings by platform
- Healthgrades (Dr. Gary Rull): 4.7 out of 5 (14 reviews)
- Healthgrades (Dr. Jeffrey Cossin): 4.4 out of 5 (48 reviews)
- WebMD (Dr. Andrew Varney): 5.0 out of 5 (13 reviews)
- US News (Dr. Anne E. Roberts): 5.0 out of 5 (51 reviews)
What patients say
Patients praise
- Compassionate and thorough bedside manner
- Providers who actively listen and explain conditions clearly
- Strong sense of trust in medical expertise
- Helpfulness in managing complex or chronic conditions
- Friendly and professional staff in specific instances
Common complaints
- Difficulty reaching office staff via phone
- Delays in prescription refills and diagnostic test results
- Patients feeling rushed during appointments
- Perceived lack of attentiveness or listening from some providers
- Communication issues between office staff, pharmacies, and patients
- Scheduling and administrative errors
In patients' words
"She is patient, a great listener and the best partner and advocate for my healthcare needs as her patient."
— Patient review for Dr. Conda"Took me 17 days to get a prescription filled because the communication between me the office staff and the pharmacy was like Keystone Cops."
— Patient complaint for Primary Care Springfield"Smart. Cares. Very slow to follow up on diagnostic tests."
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