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Mercy Health — MercyCrest Gastroenterology

Gastroenterology • Springfield, OH

★★★★★4.6/544 reviews across 2 platforms

Ratings by platform

  • Mercy Health Official Site: 4.8/5 (23 reviews)
  • Vitals: 4.4/5 (21 reviews)

What patients say

Patients praise

  • Physicians praised for skill, knowledge, and clinical expertise
  • Favorable bedside manner reported for some providers
  • High ratings for individual doctors compared to the practice overall

Common complaints

  • Long wait times to schedule appointments
  • Difficulty with office policies regarding late arrivals
  • Patient reports of poor experiences at the practice in public forums
  • Confusion regarding provider availability and scheduling

In patients' words

"I highly recommend this doctor for his skill, knowledge, and ability to treat diseases of the GI tract. ... He is friendly and has a good bedside manner as well."

— Vitals patient review for Dr. Alan Gabbard

"I’m disappointed that I wasted my time waiting to see Doctor Gabbard. ... I wasn't informed that I would not see the doctor and found out that he is only at the office 3 or 4 days a month."

— Vitals patient review regarding office experience

"I've had bad experiences with Mercy GI."

— Facebook comment regarding Mercy GI

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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