Mercy Health — Family Physicians of Springfield
Family Medicine • Springfield, OH
What patients say
Patients praise
- Doctors described as knowledgeable, compassionate, and excellent listeners
- Friendly and efficient office staff noted in some experiences
- High satisfaction with medical expertise and quality of care provided by individual physicians
Common complaints
- Concerns regarding patient discharge or "patient abandonment" when doctors leave the practice
- Frustration with communication, such as lack of notification regarding changes in status
- Difficulties with prescription refills and office management protocols
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