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Mercy Health Reach Services — Springfield

Addiction and Substance Use Care • Springfield, OH

Ratings by platform

  • Recovered.org: 3.85/5

What patients say

Patients praise

  • High historical satisfaction rates reported (96% cited in 2018)
  • Provides accessible care with same and next-day appointments available
  • Comprehensive treatment options including therapy, medication-assisted treatment, and specialized programs for pregnant women

Common complaints

  • General hospital patient experience ratings for the associated health system are below national averages
  • Limited specific, recent user-generated complaints available online for this specific outpatient department

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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