Mercy Health Reach Services — Springfield
Addiction and Substance Use Care • Springfield, OH
Ratings by platform
- Recovered.org: 3.85/5 (Recovered.org Trustscore) (Not explicitly stated)
What patients say
Patients praise
- High historical satisfaction rates reported (96% cited in 2018)
- Provides accessible care with same and next-day appointments available
- Comprehensive treatment options including therapy, medication-assisted treatment, and specialized programs for pregnant women
Common complaints
- General hospital patient experience ratings for the associated health system are below national averages
- Limited specific, recent user-generated complaints available online for this specific outpatient department
In patients' words
"This experience was good. There are good people here."
— Mercy Health internal survey cited in 2018 news reportMore clinics in Springfield
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