Providence Pediatrics | Spokane Valley, WA
Pediatrics • Spokane, WA
Ratings by platform
- Providence Official Website: 4.8 out of 5 (104 ratings)
- WebMD: 5.0 out of 5 (34 reviews (for Dr. Ann Roberts))
- Healthgrades: 4.9 out of 5 (20 reviews (for Dr. Stephanie Posten))
What patients say
Patients praise
- Many providers are highly regarded for being attentive, knowledgeable, and caring toward patients
- Consistent and long-term care for children from birth through their developmental years
- Professionalism and friendliness reported by many patients regarding specific doctors and their support staff
- Effective communication and genuine concern for complex medical histories or specific child needs
Common complaints
- Inconsistent experience depending on the specific provider encountered
- Difficulty scheduling appointments and long wait times for requests
- Administrative and nursing staff reported as unhelpful, rude, or unprofessional in some instances
- Poor management of resources, such as failing to stock necessary immunizations
In patients' words
"Dr beck has been amazing since switching from multicare! He listens to concerns and takes action or educates me that something is normal."
— LocalityBiz Review"But the office people along with the nurses are an absolute joke… It always takes multiple calls in order to get an appointment, as well as them being horrible as forwarding messages to the providers."
— LocalityBiz Review"Dr. Ann Roberts has been our pediatrician since 2008 (approximately). She has been phenomenal at each step of all of our children's lives."
— WebMD Review"This office is great or terrible, depending on the provider you get."
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