Providence Primary Care - McClellan
Internal Medicine • Spokane, WA
Ratings by platform
- Providence Official Website: 4.9 out of 5 stars (based on 1,579 ratings for the clinic location) (1,579 ratings)
- WebMD Care: 5.0 out of 5 stars (706 ratings (for a specific provider))
- WebMD Care: 4.0 out of 5 stars (26 ratings (for a specific provider))
What patients say
Patients praise
- Many patients praise specific physicians for being thorough, knowledgeable, and compassionate listeners
- Some patients appreciate long-term professional relationships with their primary care providers, spanning many years or decades
- Recognition of excellent support from medical teams and nursing staff for some providers
Common complaints
- Reports of dismissive or patronizing communication styles by certain providers
- Difficulties with office staff and clinic communication regarding patient care management, particularly for complex needs like dementia
- Complaints regarding administrative issues, such as appointment cancellations and delays in medical procedures requiring physician signatures
In patients' words
"Patients consistently describe Dr. Daniel Dionne as an exceptional physician who listens carefully, takes time to address concerns, and provides thorough, compassionate care."
— WebMD Care"Dismissive and patronizing."
— WebMD Care review of a provider"...there is no excuse for the exam rooms with cameras, rude staff and repeated cancellation of appointments by the clinic."
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