MultiCare Rockwood Clinic - Primary Care
Internal Medicine • Spokane Valley, WA
Ratings by platform
- Washington HealthCareCompare: 2 out of 3 stars
- Birdeye (MultiCare Rockwood Valley Clinic): 4.8 out of 5 stars (219 reviews (Note: Site states clinic is permanently closed))
What patients say
Patients praise
- Some individual providers noted as thorough and genuinely caring
- Positive experiences with specific surgical outcomes and nursing staff
- Effective communication from some specialists regarding diagnoses
Common complaints
- Difficulties reaching office staff and getting return calls
- Long wait times and scheduling/rescheduling issues
- Perceived lack of empathy or care for patients' medical needs
- Reports of unprofessional or rude interactions with staff
- Concerns regarding the quality of medical procedures and follow-up care
In patients' words
"Since the switch to Rockwood it’s been extremely hard to talk to someone that is actually in the office. Recently I needed a refill on a medication... I was completely ignored after many calls and messages."
— LocalityBiz user review"Dr. Miguel Ordonez-Castellanos diagnosed my Celiac, which was absolutely life-changing for the better. I continue to depend on, and have the utmost confidence in, Dr. Miguel."
— LocalityBiz user reviewMore clinics in Spokane Valley
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