Same-day Appointments at Spearfish Urgent Care - Monument Health
Urgent Care • Spearfish, SD
Ratings by platform
- Birdeye (Emergency Department): 4.0/5 stars (197 reviews)
- Momentary (Hospital HCAHPS): 4/5 stars (154 completed patient surveys)
- Birdeye (Spearfish Clinic): 4.8/5 stars (2,047 reviews)
What patients say
Patients praise
- Many patients report positive experiences with specific clinical care and medical outcomes
- High overall satisfaction ratings for the hospital and clinic facilities (often 4/5 stars)
- Positive feedback on cleanliness and quality of medical treatment from some patients
Common complaints
- Difficulties with appointment scheduling and long wait times
- Concerns regarding staff communication and responsiveness
- Issues with billing and perceived quality of care for brief interactions
In patients' words
"The waiting game is ridiculous to get into this facility. In addition, 10 days to read an ultrasound. 90+ days to see a physician? Clearly, they have a local monopoly are using that to their benefit..."
— Birdeye review (Spearfish Clinic)"Everyone aids, nurses and Doctors were outstanding, I could not have had better care."
— Birdeye review (Emergency Department)More clinics in Spearfish
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Patients praise: Patients frequently praise the friendly, compassionate, and helpful nature of staff and physicians · Efficient check-in processes and timely care reported by some patients.
Black Hills Urgent Care (Spearfish) | BHSH
Patients praise: General praise for medical staff professionalism and kindness (specifically at broader BHSH locations) · High-quality surgical outcomes and facility cleanliness (BHSH).
Colin Zdenek, DPM, FACFAS
Patients praise: Professional, compassionate, and kind demeanor · Takes time to explain procedures and answer questions thoroughly.
Black Hills Pediatric Therapy, Rapid City & Spearfish SD, Kids ...
Patients praise: Highly effective and skilled therapists (physical, speech, occupational) · Compassionate, patient, and personable care for children.
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