Black Hills Urgent Care (Spearfish) | BHSH
Urgent Care • Spearfish, SD
Ratings by platform
- Birdeye: 2.6 out of 5 stars (Spearfish clinic site) (61 reviews)
What patients say
Patients praise
- General praise for medical staff professionalism and kindness (specifically at broader BHSH locations)
- High-quality surgical outcomes and facility cleanliness (BHSH)
- Ease of scheduling appointments for non-urgent matters
Common complaints
- Billing and insurance claim issues
- Unprofessional or rude staff interactions
- Concerns over limited or lack of actual 'urgent care' services (walk-ins)
- Dissatisfaction with provider bedside manner
In patients' words
"I arrived at Urgent Care at 6:47PM after rushing from Deadwood with extreme ankle pain. The nurse who did my intake said immediately upon getting to my room, "We had everything shut down until you came in..." She was very snotty."
— Online review platform (LocalityBiz)"Had services done in January of 2020. April of 2021 I receive a bill in the mail and a notice that my insurance was denied due to the clinic not filing the claim within a year."
— Online review platform (LocalityBiz)More clinics in Spearfish
Monument Health Spearfish Same-Day Appointments
Patients praise: Patients frequently praise the friendly, compassionate, and helpful nature of staff and physicians · Efficient check-in processes and timely care reported by some patients.
Same-day Appointments at Spearfish Urgent Care - Monument Health
Patients praise: Many patients report positive experiences with specific clinical care and medical outcomes · High overall satisfaction ratings for the hospital and clinic facilities (often 4/5 stars).
Colin Zdenek, DPM, FACFAS
Patients praise: Professional, compassionate, and kind demeanor · Takes time to explain procedures and answer questions thoroughly.
Black Hills Pediatric Therapy, Rapid City & Spearfish SD, Kids ...
Patients praise: Highly effective and skilled therapists (physical, speech, occupational) · Compassionate, patient, and personable care for children.
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