Monument Health Spearfish Clinic
Geriatric Medicine • Spearfish, SD
Ratings by platform
- Birdeye: 4.8/5 (2,047 reviews)
- Trucker Guide: 4.7/5 (1,802 reviews)
What patients say
Patients praise
- Many patients report professional, caring, and attentive care from providers and nurses
- Front desk and administrative staff praised as helpful and personable by several reviewers
- Efficient check-in processes for some patients, including usage of online tools like MyChart
- Positive experiences with physicians taking the time to explain results and address concerns thoroughly
Common complaints
- Challenges with long wait times for appointments and medical results
- Reports of unprofessional or dismissive staff and physician interactions
- Frustration with rigid scheduling policies and unreturned phone calls
- Concerns regarding patient privacy and staff discussing patients within earshot
In patients' words
"The waiting game is ridiculous to get into this facility. In addition, 10 days to read an ultrasound. 90+ days to see a physician? Clearly, they have a local monopoly are using that to their benefit at the expense of providing timely care."
— Birdeye review"I could hear the nurses & doctors talking about patients (one of them was me!) I saw Dr. Krohn and she was in the room with me for about 10 seconds. Very disappointed in the time/care she showed me..."
— LocalityBiz review"The check-in process was seamless, and the staff exhibited exceptional courtesy. The provider demonstrated meticulous attention to detail, attentively addressing all of our concerns..."
— LocalityBiz reviewMore clinics in Spearfish
Monument Health Spearfish Clinic
Patients praise: Some patients appreciate warm, knowledgeable, and patient-centered care from specific physicians · General high ratings for hospital cleanliness and facility quality.
Colin Zdenek, DPM, FACFAS
Patients praise: Professional, compassionate, and kind demeanor · Takes time to explain procedures and answer questions thoroughly.
Black Hills Pediatric Therapy
Patients praise: Highly effective and skilled therapists (physical, speech, occupational) · Compassionate, patient, and personable care for children.
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