Texas Health Southlake | Hospital ...
Surgical Services • Southlake, TX
Ratings by platform
- Healthgrades: 90% patient experience rating (N/A)
- MedicalRecords.com: 4.4 out of 5 stars (26 reviews)
- U.S. News & World Report: 5 out of 5 stars (N/A (Patient Experience Score))
What patients say
Patients praise
- High patient satisfaction ratings relative to national averages
- Quality medical and ER care reported by some patients
- Respectful and informative doctor interactions
- Efficient ER service reported in some cases
Common complaints
- Rude nursing staff
- Difficulties reaching financial services departments
- Perceived arrogance of medical staff
In patients' words
"Dr. Hwai Ching Yueh M.D. was without a doubt the best, most honest, authentic and informative doctor I have met in my 47 years."
— MedicalRecords.com review"The nursing staff are rude beyond comprehension. They even called me names in front around other people."
— MedicalRecords.com review"trying to get hold of ANYONE in the Financial/Insurance Dept at this location has proven to be unsuccessful."
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