Baylor Scott & White Southlake Family Medicine & Pediatrics
Primary Care • Southlake, TX
Ratings by platform
- Baylor Scott & White Official Site: 4.9/5 (879 reviews (Family Medicine))
- magicpin: 4.6/5 (62 ratings)
- Yahoo Local: 3.0/5 (33 reviews)
What patients say
Patients praise
- many patients report highly attentive, friendly, and caring staff
- providers often praised for being thorough, professional, and willing to listen
- high satisfaction with specific pediatric and family medicine physicians
- convenient location cited by patients
Common complaints
- reports of cancelled appointments without notice
- complaints regarding long wait times
- concerns about lack of communication and administrative incompetence
- isolated negative feedback regarding care quality or negligence
In patients' words
"Incredible staff with the most care I've experienced from any family doctor."
— Loc8NearMe user review, May 2026"If you're looking for incompetence, this is the right place for you. No quality of care, good luck getting in touch with a medical professional, long wait times."
— Yahoo Local user review, June 2026More clinics in Southlake
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